Privacy Policy

Your privacy matters to us

We get it—there’s nothing more frustrating than being bombarded with follow-ups when you’re not ready. That’s why we promise to keep things simple and stress-free. We’ll only use your information to respond to your enquiry and won’t chase you unless we’ve already started a conversation. Your privacy and peace of mind are just as important to us as creating something beautiful for your big day.

If you’d like all the details on how we handle your data, you can find our full privacy policy below.

Effective Date: January 2025

1. Introduction

At Lissie Loves Studio we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, including through our website, enquiry forms, and services.

2. Information We Collect

We may collect and process the following information about you:

Personal Details: Your name, email address, phone number, and event details (e.g., date, venue).
Enquiry Details: Information you provide when completing our enquiry form or contacting us.
Marketing Preferences: If you opt-in to receive marketing communications.
Website Data: Information about your visit to our website, such as IP address, browser type, and pages accessed (collected via cookies, where applicable).

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide our services.
Process bookings and manage our client relationships.
Send updates, confirmations, or relevant communications about your booking.
Improve our website and customer experience.
Send marketing materials (only if you have opted in).

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Consent: When you provide explicit consent through our enquiry forms.
Contractual Obligations: To fulfill a booking or service request.
Legitimate Interests: To improve our services or follow up on enquiries.

5. Sharing Your Information

We will not sell, trade, or rent your personal data. We may share your information with trusted third parties solely for the purpose of providing our services, such as payment processors or delivery services.

6. Data Retention

We will retain your data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. For example, enquiry data is retained for 12 months unless you proceed with a booking.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, where applicable.
Withdrawal of Consent: Withdraw your consent for data processing at any time.
Data Portability: Request your data in a transferable format.

To exercise your rights, please contact us at [Insert Contact Email].

8. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy [insert link if applicable].

9. Security of Your Information

We use industry-standard measures to secure your personal information. However, no method of transmission or storage is 100% secure.

10. Third-Party Services

If we link to external websites or services, please review their privacy policies as we are not responsible for their practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Alicia (Lissie) Hollis

Lissie Loves Studio (Lissie Design Studio LTD)
lissie@lissieart.com